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RETURN / EXCHANGE


Returns or exchanges can be made within 14 days of receiving the shipment. The returned or exchanged goods must not bear traces of use, must not be damaged, must have original tags.


Proof of purchase must be attached to the goods shipped. Mecomplete.pl does not accept cash on delivery shipments. Send the product (at your own expense) to the following address:


Address:

Me complete Celina Bandrowska

ul. Fabryczna 14

53-609 Wrocław


The refund includes the value of the returned goods, shipping costs are not refundable. After receiving the return, we will immediately refund your money to the account number provided.


COMPLAINTS


The warranty for our products lasts 12 months. Should you notice that our product has manufacturing defects, do not hesitate to make a complaint. To do so, send it with the proof of purchase to the following address:


Me complete Celina Bandrowska

ul. Fabryczna 14

53-609 Wrocław


We're sorry not to accept complaints as a result of:

- mechanical damage,

- damage to decorative elements,

- damage caused by failure to follow the manufacturer's recommendations as to how to clean/wash and maintain clothing;


Remember that you send back the advertised goods at your own expense. In the event of a justified complaint, the damaged goods will be repaired or replaced with another, full-value goods, and if this is not possible, we will refund the transaction costs incurred by you. We guarantee that we will respond to each complaint request within 14 days.

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